Fiona runs the telephone helpline

Fiona is a recently retired social worker with significant experience of management within social care. Fiona was a senior manager in Brighton & Hove and East Sussex between 1994 and 2010 contributing to the development of strategy and operational services with a focus on safeguarding. From 2010 Fiona ran her own business undertaking Serious Case Reviews, Safeguarding Adult Reviews and Child Safeguarding Practice Reviews for Boards and Partnerships throughout England. In 2018 Fiona completed an MA in Social Work Research and Evaluation at the University of Sussex where the research interest was the effectiveness of the serious case review process. Fiona was hoping to complete a Doctorate on the same subject but was forced to withdraw in 2018 because of her ill health from Giant Cell Arteritis. Since retiring in 2023 Fiona volunteered to work on the charity telephone helpline.